Returns & Exchanges

We want you to be completely satisfied with your FRYE purchase, which is why we offer a 30-day return window for unworn and unused merchandise. All items must be returned in their original packaging with tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your reason for return and download the prepaid UPS shipping label provided by the portal.

3

Pack Your Items

Securely place the items in the original shipping box and affix the prepaid label to the outside, ensuring no other tracking labels are visible.

4

Ship and Track

Drop off your package at any authorized UPS location and keep your receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing